Bewertung
1,7
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftunderarmour.eu
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
11 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Dominic Aubrey-Jones
I placed an order over two weeks ago and it still hasn't been shipped. After a week, I emailed customer services to ask for an update and was advised they are switching logistics partners which is causing some delays. I was assured my order would be sent in the next three days but, sure enough, it hasn't been. I then emailed customer services again asking for a refund three days ago but haven't received a reply. Absolutely appalling service from a huge brand.
Jennifer
Cloths genarelly good but these short bought and after 2 washs logo coming off fuming.
Jose
Product was defective and my refund was never sent to me, even though all steps were followed and they received the return, but now are holding my money over weeks!!! When enquired on the chat, they seemed to have no idea what was happening and I am still waiting for an answer!!! Instead of helping me straight away, kept asking for screenshots from my side, when everything it’s already been done from my side. It’s so DISRESPECTFUL, never again!
Justin
Oh dear, absolutely terrible customer service. They sent an item in the wrong colour, I informed them and they sent out the correct colour. Trying to return the wrong item has been a logistical catastrophe that's take over a month of emails. They are slow to respond, sometimes a week! Inconvenient solutions and a huge waste of time. If you get what you ordered, fine, but if not.....
Augustin
I am extremely disappointed with how my recent issue with Under Armour / Urban UA Customer Service has been handled. I received my order (Order #UKIE-03130982) on 5 May 2026 and immediately contacted customer service the very same day to report that one item was missing from the parcel. I acted promptly, honestly, and in good faith, expecting a fair investigation and reasonable customer support. Instead, after what was described as an internal warehouse investigation, I was simply informed that they could not confirm the item had been omitted during packing and therefore would not take the matter any further. This outcome is deeply concerning. A conclusion based solely on internal checks, without providing transparency, evidence, or a meaningful explanation, does not inspire confidence in either the investigation process or the company’s commitment to fair customer service. From a customer perspective, the fact remains simple: I did not receive the item I paid for. What makes this particularly disappointing is that the issue was reported immediately upon delivery, leaving little room to suggest delay or bad faith on my part. Due to the seriousness of how this matter has been handled, I have now formally escalated my complaint and submitted a Subject Access Request (SAR) under UK GDPR requesting disclosure of all personal data and relevant records associated with my order, parcel handling, complaint investigation, and decision-making process and also ask my bank to step in for Chargeback. I had expected a significantly higher standard of professionalism, accountability, and customer care from a global brand. Unless this matter is properly reviewed and resolved fairly, I would have serious reservations about purchasing from them again.
Typische Antwortzeit unter 24 Stunden.
Under Armour erreicht aktuell 1,7 von 5 Sternen aus 99 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Hull Street 1020, 21230 Baltimore, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Under Armour im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 99 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Under Armour hat seinen Sitz in Hull Street 1020, 21230 Baltimore, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,4 von 5), LightInTheBox (4,3 von 5), QVC UK (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Under Armour ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Under Armour hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Under Armour: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.