Bewertung
1,5
Mangelhaft · von 5 Sternen
Fluggesellschaftunitedairlines.com
United Airlines Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
156
37 in den letzten 12 Monaten
Fluggesellschaft
10%
Anteil 5-Sterne-Bewertungen
Bewertungen (156)
37 in 12 MonatenIhre Stimme
Erfahrung zu United Airlines schreiben
Gregory Krol
Verifizierte Bewertung
Extremely disappointed with United…
Extremely disappointed with United Airlines. Our flight was canceled because the aircraft needed maintenance. I completely understand that safety comes first, but the fact that United’s aircraft required maintenance should not become the customer’s problem. This wasn’t just another vacation for my wife and me. Our trip to Italy was 15 years in the making. We rarely get the opportunity to take a trip for ourselves, and our itinerary was already short. Now, because of this cancellation, we are losing an entire day of a trip we have waited 15 years to take. United’s response? A $15 drink voucher. Thanks, but a $15 drink isn’t going to make up for losing an entire day of a once-in-a-lifetime trip. We paid for hotels, transportation, activities, and planned everything around our original itinerary. More importantly, we can’t get that lost time back. I understand mechanical issues happen, but United needs to take responsibility for the impact these disruptions have on its customers. A $15 voucher feels incredibly dismissive given the circumstances. United, you need to do better and make this right.
0
JH
Verifizierte Bewertung
Do not fly
After my experience with United’s policies and customer service, I’ve decided I will no longer fly United. The restrictive fare rules, frustrating policies, and the overall customer experience simply isn’t worth it to me when there are other airlines I can choose instead. I understand that airlines have to make money, but there is a difference between a company having policies and a customer feeling like those policies are designed to make the experience unnecessarily difficult and cost money at every level. United has permanently lost my business.
0
pia johansen
Verifizierte Bewertung
I recently flew on United Airlines from…
I recently flew on United Airlines from Las Vegas to San Fran. The experience was so painful I wanted to slit my wrist and suck it dry. After checking in for my flight, I needed a wheelchair and was told to wait in the disabled seat area. After 30 mins, I inquired as to wait time and the desk agent was quite dismissive, telling me that they were quite busy. I had enough time, so was not upset. After another 20 mins, I gently asked again and received the same answer. By this time, I was becoming a bit anxious. Finally, an older gentleman (very courteous)came and rolled me to my gate. The flight was delayed and I really became perturbed. I only flew United because I needed the first flight out.. We eventually boarded and were told it was a fully booked flight. Folks must have changed their mind, because I saw many empty seats. The welcome on board greeting was tepid to say the least, and I saw 1 FA busily scrolling through her phone, while 2 others enjoyed a private joke, totally ignoring the boarding passengers. After we were seated, a further delay, not United fault; no available runways. So again, we waited, but the pilot was exceptionally gracious and kept giving updates and checking in. The flight attendants (3), absolutely useless. At SFO, I walked to the jet bridge and shocker; there was no wheelchair waiting. Another passenger assisted me up the ramp to the waiting area, after which I spoke to an attendant. 32 mins later, a harassed woman came apologizing for her tardiness. I was so relieved, I thanked her and we hurried to get my checked bag. Poor woman, she had another ride, so left me in the arrival area, and scooted off, instead of taking me to the Uber area. Customer Services died for that Airline.
0
John Trantos
Verifizierte Bewertung
One worse airline from 7:32 pm to 7:56…
One worse airline from 7:32 pm to 7:56 then 9:30 then 11:30 then 1:00 then 12:20 then delay again 1:20 never flight we this worst airline I’m surprised people fly it
0
RV
Verifizierte Bewertung
Very poor and disorganized airline!!!
Very poor. Excessive security measures, was travelling from BKK to HKG, not even the US. They asked multiple questions while boarding about the purpose of visit in Thailand. In Thailand? I am going to HKG what does Thailand had to do with all this. Then, their bogus online check in system, asking people to voluteer for a travel voucher as the flight maybe fully booked. Tried doing it, shows error in the end. Why ask at all, guess they already had internal passengers for the vouchers. As even Gate Agent won't allow people to sign up. Then, they ask you to open bags take off shoes at the gate, all for what? A 3 hrs flight? Trash, won't be travelling with you guys again!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu United Airlines
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Ist United Airlines seriös?
United Airlines erreicht aktuell 1,5 von 5 Sternen aus 156 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden United Airlines?
Kundinnen und Kunden bewerten United Airlines im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 156 Bewertungen. 37 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu United Airlines gibt es?
Die bestbewerteten Anbieter in der Branche Fluggesellschaft sind TUI (4,6 von 5), Jet2.com (4,3 von 5), easyJet (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von United Airlines beansprucht?
Nein. Das Profil von United Airlines ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann United Airlines hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet United Airlines auf Bewertungen?
United Airlines: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann United Airlines negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.