Bewertung
3,7
Gut · von 5 Sternen
Fahrzeug & Transportwashingtondeluxe.com
3,7von 5 · Gut
Bewertung
Gut · von 5 Sternen
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0 in den letzten 12 Monaten
Fahrzeug & Transport
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Tiffany Cruz
Delux is too fancy for this basic! Now that I have seen the bus I should had taking the mega bus! Yes this is so basic, the bus is not new, the seat space is not big at all not like they claim in the website, this is just basic and for the $ been charge is not worth it.
Jane Austin
I was sold and charged for a ticket from DC to NYC. 10 of us including a small child were waiting and no bus showed up late at night. The company they charter buses from said that they don't even send drivers out that late. I was finally able to get in touch with them and apparently it was an error, but I was also questioned in a way that made it seem as though it wasn't possible - yet I have a confirmation that I sent them and a charge on my card - along with at least 10 other people. They allowed people to buy tickets then removed it from their schedule without notification. Even worse, it was raining so there were probably be people waiting in the rain at Dupont. Since it was so late, there were no other transportation options available. There was no communication for hours, no refund, and no compensation for lodging. I have given them multiple chances to make this right with no response, so I will be taking further action. Refunding and reimbursing me will cost them less than what they will have to deal with. This was awful timing for me and I am disabled, so it was a great hardship. To not even issue a refund is literally criminal. DO NOT book with these scammers!! They deserve to go out of business. I have traveled all over the US and the world, with plenty of bus travel involved and I have NEVER experienced such a thing. I would've been understanding if they had made it right, but they clearly do not want to. They would rather steal from me and others.
Jen Davis
Always super happy with the service and these great people :)
Sophie Smith
Great service and great people!
Colin Reid
The bus service is excellent, however there needs to be improvement with the person who boards customers on the bus, I have been using washington deluxe for the past 5 years and each time I board the bus at Union station in Washington DC the boarding agent ( a stout, bespectacled, Hispanic elderly woman) always makes life difficult and uncomfortable for me. I feel like she singles me out because I do not observe her dealing the same way with others. On Sunday April 21, the ticket was on my phone with the bar code which said " present for boarding in Washington DC", she was not satisfied with that, below that scan surface was my name and confirmation number still she did not believe that the ticket was legit, I was made to wait until the bus was full, then she decided to call"Kevin" who told her to scan the ticket,only then was I allowed on the bus, now I usually take this bus from NY to DC and back on weekends. If I am not harrassed like this she asks for my name each time and each time it is given to her she says" your name is not on the list. I am recommending that she be equipped with a barcode scanner that can be used to scan the tickets, wheather it is paper copy or on the smart phone. And please educate her that it is impolite to tell a paying customer "what can you do" when it is brought to her attention that she always harasses me whenever I am boarding at Union Station in DC.
Typische Antwortzeit unter 24 Stunden.
Washingtondeluxe erreicht aktuell 3,7 von 5 Sternen aus 367 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Washingtondeluxe im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 367 Bewertungen.
Die bestbewerteten Anbieter in der Branche Fahrzeug & Transport sind Grandado (3,5 von 5), Airports Taxi Transfers (4,5 von 5), DMV.ORG (2,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Washingtondeluxe ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Washingtondeluxe hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Washingtondeluxe: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.