Bewertung
2,7
Durchschnittlich · von 5 Sternen
Bekleidungsgeschäftwreapparel.com
2,7von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
13 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Honest feedback
DO NOT purchase from this company. I ordered their playsuit in 3 different sizes (so hard to order the correct size when all retailers differ so much in sizing), the XS fitted however didn’t suit me, so all 3 were sent back. They then refused me a full store credit stating the items had been returned in a ‘soiled and dirty’ condition, 2 of these items hadn’t even been tried on! I would NEVER return anything soiled, how could this even happen when the item had only been tried on, not worn? They said my options were to receive the whole order back at a cost to myself (not sure what I’d do with 3 playsuits?) or receive store credit minus a 5% cleaning fee! When I raised a dispute via PayPal, they said as a ‘gesture of goodwill’ they’d forgo the cleaning fee and would give me full store credit. When I asked for a refund, they stated as the items were in the sale (they weren’t, only on promotion and they’re now back up to full price), only store credit would be given ‘as per their T’s and C’s’. So now I’m stuck with £185 to spend with a company who I can’t stand, who scam you and don’t abide by any UK law, trying to spend money on their website where most of their items are out of stock. Absolutely disgusting, never dealt with a retailer like it. Avoid at all costs.
Paul Lawson
Extremely disappointing customer service and complaints handling. I placed an order with WRE Apparel and experienced issues with items that I maintain were missing from the delivery. Despite raising the matter promptly and engaging with the company over an extended period, I found the process frustrating and unnecessarily drawn out. Returned items were received by WRE but it took weeks for the refund to be processed, with no explanation or apology for the delay. Communication was poor throughout, and I repeatedly had to chase for updates. I was advised that a supervisor would review the matter and provide a full response, however the eventual reply failed to address many of the questions I had raised. Requests for evidence relating to the order fulfilment process were declined, and the company simply repeated its position without providing any meaningful explanation. What has disappointed me most is not the value of the items, but the way the complaint was handled. A straightforward customer concern became a lengthy and frustrating experience which left me feeling that my concerns were not taken seriously. Based on my experience, I would be cautious about ordering from WRE Apparel and would hope they improve both their customer service and complaint handling processes in the future.
Natalie Torres
Do not buy a thing from this brand. They claim to be a luxury brand when their quality is incredibly low and the garments are see through. They are unwearable to be in public let alone be working out in. I ordered a set in the cashew color and you could see the pads through the shirt and the pants were of very thin material and extremely see through making it indecent to wear it out . When I returned the items I only wore the items to try them on and placed them back in the bags immediately. They tried to say they were not refunding me because they found a blemish. That is not true as I didn’t wear them for more than 5 minutes before taking it off, anything they find came from them. Do not buy from this brand they are a complete scam.
Kate Bash
Der Kundenservice war leider sehr enttäuschend. Nach Erhalt beschädigter Ware wurde mir weder eine angemessene Lösung angeboten noch ein Retourenschein zur Rücksendung zur Verfügung gestellt. Stattdessen wurde mir wiederholt ein Gutschein angeboten, obwohl ich diesen ausdrücklich abgelehnt habe. Zusätzlich empfinde ich den Umgangston als unangemessen, da mir rechtliche Schritte angedroht wurden, obwohl ich lediglich eine faire Lösung für die mangelhafte Lieferung erwartet habe. Da keine zufriedenstellende Klärung möglich war, habe ich den Fall zur weiteren Prüfung über PayPal eskaliert.
Sacha Chapman
I have recently placed an order for two top and short gym sets. I returned one as I didn’t like the colour and the return process couldn’t have been easier. Yes they do give store credit in the first instance but in the email it does say if you want it return with the same payment method all you have to do is respond to the email and they process it. I would have kept the store credit as I want to order a jumper to match the set I ordered but the jumper is less than the £ my return is so I’ll just reorder myself once it’s back in stock.
Typische Antwortzeit unter 24 Stunden.
Für Wreapparel liegen bisher 14 öffentliche Bewertungen vor (2,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,4 von 5), LightInTheBox (4,3 von 5), QVC UK (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Wreapparel ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wreapparel hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Wreapparel: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.