Bewertung
1,2
Schlecht · von 5 Sternen
1,2von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
51 in den letzten 12 Monaten
Hotel
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Amadeo Furlan
Credo che sia vergognoso dover aspettare una valigia 1 ora, questo è quanto un aeroporto da terzo modo, disorganizzato e la dirigenza dovrebbe cambiare lavoro…… vergogna siete la arte peggiore dell’Italia
Noemi B
Semplicemente un aeroporto pietoso in tutto. Dai servizi inesistenti, agli imbarchi sprovvisti di sedie, alla logistica senza senso. Consegna bagagli lunghissima. Servizio lost and found a dir poco imbarazzante. Neanche nel terzo mondo così. Una vergogna di aeroporto.
Frunza Alexandru
Esperienza bruttissima... Tragitto aeroporto punto di ritrovo navetta facendolo a piedi sulla parte destra ci sono parcheggi, passando da lì per errore sono entrato di 2 metri in un parcheggio...subito ho sentito delle urla da parte di un guardiano rimproverandomi che sono entrato a casa sua e come mai mi sono permesso una cosa simile... Sono rimasto senza parole e gli ho detto di calmarsi ma lui mi è arrivato faccia a faccia con una puzza di alcool da vomito, ero con la moglie figlia e genero tutti senza parole... Secondo me bisogna munirsi di spray da difesa per passare da lì... Ho fatto denuncia all aeroporto senza risposta
lorenzo
mio malgrado devo utilizzare questo scalo per lavoro. penso che peggio di questo aeroporto non ce ne siano in italia. vedo negli anni che proprio manca una testa pensante o esperta. non è solo una questione di lavori di ammodernamento male pianificati, non riescono neppure a immaginare che se mettono la colonnina per l'acqua nell' angusto corridoio dei bagni, si forma una coda assurda perché chi arriva non capisce che la coda è per l'acqua e pensando che sia per il bagno si ferma; cosi in poco tempo diventa un delirio di gente che non riesce a passare. dovrebbero mandare a casa tutti quelli che hanno un ruolo in questa incapacità gestionale di uno scalo che da italiano mi fa vergognare! aeroporto scandaloso
Michael
I am extremely disappointed with the treatment and lack of assistance we received from the baggage claim staff at Bologna Airport. This is the worst Airport experience we've experienced in our travel across the world. We flew to Bologna for a Royal Caribbean cruise from August 1–8. Unfortunately, our luggage was lost while traveling from Frankfurt, Germany, to Bologna. Frankfurt Airport informed us that our bags would be sent on the next available flight. The baggage claim staff in Bologna told us that our bags would probably arrive the following day—which was the same day we were scheduled to board our cruise. However, we received a notification from United Airlines stating that our luggage had arrived in Bologna at 1:57 p.m. When we went to baggage claim, the staff told us that our bags were not there and did not make any effort to verify whether they had arrived. We were forced to remain at the airport for approximately 8–9 hours, repeatedly going to the baggage claim area and asking staff to check on our luggage. The baggage claim office was only open from 9:30 a.m. to 12:00 p.m. and from 8:00 p.m. to 11:30 p.m. Multiple passengers were ringing the doorbell trying to get assistance, but staff were staff but did not give assistance, and or would leave while people were still waiting in line for help. Eventually, one staff member assisted us, although her attitude was extremely rude and unprofessional. Our luggage had, in fact, been there since 1:57 p.m., yet because the staff failed to properly check and assist us, we did not receive our bags until approximately 6:30 p.m. We were at the airport from 9:30 a.m. until 6:30 p.m. simply trying to retrieve luggage that had already arrived. This was incredibly frustrating, especially because we were traveling for a cruise and had a strict schedule to meet. The lack of communication, unwillingness to verify the location of our luggage, limited availability of the baggage claim staff, and rude behavior were completely unacceptable. Passengers should not have to spend an entire day at an airport repeatedly asking staff to do their jobs, particularly when the airline had already confirmed that the luggage had arrived. This experience was extremely stressful and left us with a very negative impression of Bologna Airport. I strongly recommend that management investigate what happened, review the conduct and staffing practices of the baggage claim department, and take steps to ensure that other passengers do not experience the same treatment. This was a disgraceful customer service experience, and I expect this complaint to be taken seriously.
Typische Antwortzeit unter 24 Stunden.
Aeroporto di Bologna erreicht aktuell 1,2 von 5 Sternen aus 297 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: IT. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Aeroporto di Bologna im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 297 Bewertungen. 51 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Aeroporto di Bologna ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Aeroporto di Bologna hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Aeroporto di Bologna: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.