Bewertung
1,4
Schlecht · von 5 Sternen
Fluggesellschafticelandair.com
Icelandair Erfahrungen
1,4von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Fluggesellschaft
4%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Icelandair schreiben
Kalpesh Patel
Verifizierte Bewertung
I would give zero star if there was an…
I would give zero star if there was an option. Staff is so rude. I paid for a transit service under reasonable expectations, but were subjected to unfair selective targeting, coercion, and poor treatment. Compounding the stressful start, our flight was significantly delayed. During this time, the airline failed to send any updates via email or text, and the airport screens were not updated. Passengers were left completely in the dark, which speaks to a severe breakdown in operational communication.
0
Benitez
Verifizierte Bewertung
⭐ 1 stella
⭐ 1 stella – Icelandair: mai più Esperienza pessima dall’inizio alla fine. A Toronto mi hanno fatto pagare 170 dollari per il bagaglio a mano, una cifra assurda e completamente sproporzionata. I controlli sul bagaglio sono esasperanti e sembra quasi che l’obiettivo sia trovare qualsiasi motivo per far pagare il passeggero. Una cosa è essere una compagnia low cost e cercare di contenere i costi, un’altra è applicare supplementi esagerati e trattare i passeggeri in questo modo. A Toronto, inoltre, il personale di terra è stato scortese, arrogante e prepotente, con un atteggiamento tutt’altro che professionale e nessuna disponibilità nei confronti del cliente. Come se non bastasse, il volo era in ritardo, mettendo seriamente a rischio la mia coincidenza e creando ulteriore stress e disagio. Continuando così, tra qualche anno rischieranno di avere sempre più voli vuoti, perché nessuno avrà più voglia di viaggiare con loro. Una cosa è essere low cost, un’altra è approfittarsi dei passeggeri. Da una compagnia internazionale mi aspettavo un servizio completamente diverso. Icelandair è riuscita a trasformare un semplice viaggio in una sequenza di disagi e frustrazioni. Mai più Icelandair. La sconsiglio vivamente.
0
Zev Braun
Verifizierte Bewertung
Terrible response after delays caused missed connections
I had a two flight journey to return from Italy to the USA. Flight was delayed leaving Venice significantly, and they required that we stay seated on the airplane for over two hours while they waited and the cabin temperature heated up. Their explanation was vague, something about flight traffic on the route (though not the airport, which looked to be not busy at all at that time). FYI they also provide no complimentary food whatsoever on the flight, no matter the length. Once we finally left, it became clear that everyone on the plane with a connection would miss the connection except folks going to JFK. Despite this obvious consequence, they did not arrange anyone to receive us at the Keflavík airport, and half of the plane passengers waited near the absent check in counters for 40 minutes before a representative arrived to process our accommodation requests. They only brought a small bus so it took two rounds of pickup after this point to get everyone to a motel. Icelandair absolutely could have foreseen this and prepared better than nothing. They did seemingly nothing to prepare, and the person who arrived acted like they were suddenly alerted once we landed. They also said that no meal voucher would be provided for dinner because we arrived at 8pm. Ridiculous experience, one of the worst I’ve had on any airline.
0
wineluver
Verifizierte Bewertung
Newark airport
Newark airport: check in desk not open until 5pm and staff were late. Got to gate and no seats!!! They are probably the only airline to actually check the size of your carry . My regulation carry, which has been on multiple airlines, didn’t fit in their box by 1/4 inch and they charged me $100!!! What a ripoff!! This a blatant scam to make money. I will never ever fly this airline!!!
0
Susan n Hal Lemon
Verifizierte Bewertung
If I could I would give it 0 stars
If I could I would give it 0 stars. My flight was cancelled midway to the destination due to hydrolic issues. They put us on a shuttle and dumped us in a hotel parking lot. A hotel that didn’t have enough room for us all. So dozens of people are stranded in a parking lot at 4 in the morning.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Icelandair
Fluggesellschaft-Ranking →Häufige Fragen zu Icelandair
Ist Icelandair seriös?
Icelandair erreicht aktuell 1,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Icelandair?
Kundinnen und Kunden bewerten Icelandair im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Icelandair gibt es?
Die bestbewerteten Anbieter in der Branche Fluggesellschaft sind TUI (4,3 von 5), JET2 (3,7 von 5), easyJet (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Icelandair beansprucht?
Nein. Das Profil von Icelandair ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Icelandair hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Icelandair auf Bewertungen?
Icelandair: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Icelandair negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.