Bewertung
1,8
Mangelhaft · von 5 Sternen
Priceline Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
400
211 in den letzten 12 Monaten
Flugsuchmaschine
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (400)
211 in 12 MonatenIhre Stimme
Erfahrung zu Priceline schreiben
Erika
Verifizierte Bewertung
Absolutely horrible experience
Absolutely horrible experience. I made the mistake of trusting them because I had used them years ago and thought they were reputable. That’s my mistake. I did the “mystery deal” and ended up with a hotel with reviews of being dirty and air conditioning rarely working. This felt like my mistake for trusting them, but I already knew I wouldn’t use Priceline again. Then I got sick, and I had purchased the trip insurance through their site because I’m immunocompromised and get sick easily. I tried canceling and was told that the insurance only works if I’m already on my trip, even though the coverage states differently on their website. I feel like I got scammed all around.
0
Jennie Langlois
Verifizierte Bewertung
Overbooked Hotel
Booked a hotel. Drove an hour to get to the hotel. There was no rooms available even though Priceline took my money immediately. Trying to get a refund is like pulling teeth. Just for fun in the lobby while waiting on paperwork I checked Priceline. They were still selling rooms in that same hotel even though it was SOLD OUT!
0
Eileen Dominguez
Verifizierte Bewertung
HUGE CAUTION when using PRICELINE
Please please please book your own flight and car rentals separately. DO NOT make a PACKAGE reservation because they will make you pay a fee before considering a refund. Car Rentals are a separate fee even though PRICELINE charges you for a car rental, the additional fees at the rental location are several hundred dollars additional fees. HUGE CAUTION when using this site. Customer Service is extremely rude as well and not helpful at all.
0
Sara
Verifizierte Bewertung
BUYER BEWARE
BUYER BEWARE! I will never book with Priceline again. Do not let the low prices fool you. I had a problem with all three of the bookings that I made - flight, hotel, and rental car. First, the flight information provided to me via email did not match my exact trip details. I found out a second stop and overall third flight by looking up the United flight number. It was a complete layover/transfer. I'm not sure how that's missed when sending the flight information after booking. Second, the rental car booking was "$15.38" through Priceline but after all the extra fees (which were totally a scam!) I ended up paying an additional $111. Priceline has to be taking a cut from these scam rental car companies because I don't see how else they would partner with them if they want to keep their customers or reputation. Third, upon check-in at the hotel I was told the room I booked through Priceline was not what the hotel had on file. I pulled up a screenshot from Priceline, but the hotel receives the booking and payment FROM Priceline so I had to call Priceline and sit on hold for 45 minutes (after a 12+ hour travel day). I was told they couldn't see my exact booking (even though I could!) and asked if I wanted to escalate the situation while offering no recourse. They finally called the hotel directly and got things squared away, but it was handled so unprofessionally and inefficiently. It is clear Priceline only cares about the dollar signs and not its customers. Stay far, far away!
0
Adam
Verifizierte Bewertung
Truly the worst customer service that I…
Truly the worst customer service that I have ever experienced. Rude and non-solution oriented. The opposite of what you want. Being able to read you receipts of when I opened an email but not being able to communicate a deal that was booked is laughable. So many other options available. Avoid at all costs
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Priceline
Flugsuchmaschine-Ranking →Häufige Fragen zu Priceline
Ist Priceline seriös?
Priceline erreicht aktuell 1,8 von 5 Sternen aus 400 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Priceline?
Kundinnen und Kunden bewerten Priceline im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 400 Bewertungen. 211 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Priceline gibt es?
Die bestbewerteten Anbieter in der Branche Flugsuchmaschine sind eDreams (4,4 von 5), Opodo (4,2 von 5), Volotea (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Priceline beansprucht?
Nein. Das Profil von Priceline ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Priceline hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Priceline auf Bewertungen?
Priceline: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Priceline negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.