Bewertung
2,9
Durchschnittlich · von 5 Sternen
2,9von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
215 in den letzten 12 Monaten
Kosmetikgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sanja Blazenovic
Mi sono trovata benissimo in Sephora a Curno, ringrazio tantissimo alla ragazza che si chiama Anesha.
sara
This is regards to the store in Colonie Center in Albany, NY. I have been a long time customer. I am appalled at the lack of customer service for elderly females. I am 68 years old. I will looking for a complete line of product for anti-aging. I was going to spend about $300 or more. There were five associates on the floor. Not one of them came up to me to ask me if I needed anything. I asked one girl where I could find skin care (thinking she would follow me) she pointed where they were and walked away. I found a few items. I went to check out. A lady was in front of me. Not one person was at the register. Three associates walked past and never engaged either of us. More people were falling in line. No one came to the counter. I put my items down and left. This is the third time I have been to this store with absolutely horrible customer service to the aging community. Can't you do better than this?
Zara Hamazaspyan
Sephora shipped my order to an old address even though I had changed, saved, and checked my new address before placing the order. My new address is also set as the default address in my account. Instead of addressing this, Customer Service has spent days repeatedly explaining Sephora’s policy on forwarding companies — which is completely irrelevant. The forwarder did not lose the package. Sephora sent it to the wrong address in the first place. One representative initially offered a reshipment, then Sephora reversed that decision and refused both replacement and refund. What is most frustrating is not even the value of the order, but the way Customer Service keeps avoiding the actual issue and responding as if the customer cannot understand a very simple distinction. It feels like an insult to common sense. Very disappointing experience from a company of this size.
Grazia Salomone
Oggi ero nello store di Sephora al vomero Io cercavo uno spray fissante quando all improvviso arriva Oriana una ragazza solare, preparata e pronta a dedicarti tutto il tempo di cui hai bisogno . Mi ha consigliato alla perfezione e sono uscita contenta del mio acquisto
Lucia Manca
Tutte le ragazze gentili e disponibili. Bravissime
Typische Antwortzeit unter 24 Stunden.
Sephora erreicht aktuell 2,9 von 5 Sternen aus 314 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Sephora im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 314 Bewertungen. 215 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Kosmetikgeschäft sind Allbeauty (4,5 von 5), LOOKFANTASTIC (4,5 von 5), Next (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Sephora ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Sephora hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Sephora: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.