Bewertung
3,2
Durchschnittlich · von 5 Sternen
Diagnosezentrumtraveltesting.eurofins.co.uk
Eurofins - The Travel Testing Company Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
5.715
0 in den letzten 12 Monaten
Diagnosezentrum
31%
Anteil 5-Sterne-Bewertungen
Bewertungen (5.715)
0 in 12 MonatenIhre Stimme
Erfahrung zu Eurofins - The Travel Testing Company schreiben
Unanimous
Verifizierte Bewertung
If I could give this company a zero…
If I could give this company a zero star I would, I believe they are no longer operating. Really sad to hear of many people's experience especially after mine. This company and everyone who worked with it, I leave God to judge all of you, for what you put people through during the most difficult times we experienced, and knowing financially things where hard for everyone. I ended up staying in Heathrow with 3 minors, forking out £170 for hotel, £125 for a new PCR test result fast track the following day, after my flight had left, and extra £55 for food and taxi to and from airport. By the time I returned, I was told the company had folded in my area, hopefully government had something to do with it. I tried to get refund for all my extra spends with no success, even though was their fault. PLEASE PLEASE AVOID THEM
0
First time buyer
Verifizierte Bewertung
advised to re-test resulting in me…
advised to re-test resulting in me missing the flight no indication why and two emails asking how to re-test and didn't receive a reply
0
Riddhi,Shah
Verifizierte Bewertung
Location, Staff and Service
Hi, On 25th January, I had booked with Eurofins test kit for the next day (26th January). I selected fit-to-fly but accidentally the process went through for Day 2. I saw the email and the next minute I tried to change the test type. I could change all the other parameters of the test but not the test type. I raised a help and received the email the next afternoon saying I could either cancel the test or use the test later. I had to fly so I couldn't use either of the options. I thought if I went down (Heathrow test centre), the person at the desk would be able to help me. Alternatively, I could just have booked myself a new test there because I had to get the test done anyway. That day my car broke down, but I still thought of going ahead because I HAD to get the test done for my trip. To my surprise, the 'testing centre' was in a deserted parking lot by the highway. I was alone on that road trying to find your testing centre which is not very well located in the maps as well. With a lot of difficulty, I found the centre. However, I was unattended for the 20 minutes I was standing there. There was only one person working there at the moment. He was in such a hurry to shut that he was not ready to listen to the problem at all. He said my problems didn't concern him at all and it was not his job to address those problems. I said I could figure out with the previous booking but if I could book a new one for fit to fly.. Apparently, that part did not concern him at all as well. He kept running away in the middle of the conversation to attend to other people. After about 5 minutes of waiting he came back again, handed me a test kit and his job was done there. He kept asking me to rush because he wanted to wind things up and go home. I understand it is nearing the end of his shift but he could have been polite. Overall, the help and support received from both your online and in-person workers were awful. I kept waiting for him to come back to me after he had attended to other 'important' clients, he just asked me if I was done with the swab because he was getting late! I handed him the test kit back (unused) and left the place. My way back was a 20-25 walk to Hatton Cross station alone in the most deserted roads. This is the first time in a very long time in London that I felt unsafe. I kept thinking, if someone kidnap me or did anything horrible to me no one would have ever known. And all this for what? For a test that I desperately needed but no one helped even a tiny bit for that! I did not get my test done. I was alone; feeling unsafe and vulnerable. I know the next bit probably does not concern you, but I had the most disturbed rest of the evening/night. I cried myself to sleep. Not because of the test, but just for the situation I was put in to get in and out of your testing centre. I had to rebook the test with a different company for the following day (27th January). I paid at both the places. I certainly feel that the least you could do is refund for the test that I have not used!
0
Anu Mohan
Verifizierte Bewertung
Very diligent and dedicated.
Very diligent and dedicated.
0
Fiona Keefe
Verifizierte Bewertung
Do not use
First test had a manufacturing fault, not enough liquid in the test tube, second test was lost, back to Heathrow for a third test. 240 miles travelled in total back and forth to Heathrow. Call centre really unhelpful at resolving the issue. A really stressful few days before travelling and they really didn’t care. Do not use this service.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Eurofins - The Travel Testing Company
Diagnosezentrum-Ranking →Häufige Fragen zu Eurofins - The Travel Testing Company
Ist Eurofins - The Travel Testing Company seriös?
Eurofins - The Travel Testing Company erreicht aktuell 3,2 von 5 Sternen aus 5.715 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Eurofins - The Travel Testing Company?
Kundinnen und Kunden bewerten Eurofins - The Travel Testing Company im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 5.715 Bewertungen.
Welche Alternativen zu Eurofins - The Travel Testing Company gibt es?
Die bestbewerteten Anbieter in der Branche Diagnosezentrum sind ExpressTest (4,4 von 5), Ultrasound Direct (4,6 von 5), Dam Health (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Eurofins - The Travel Testing Company beansprucht?
Nein. Das Profil von Eurofins - The Travel Testing Company ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Eurofins - The Travel Testing Company hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Eurofins - The Travel Testing Company auf Bewertungen?
Eurofins - The Travel Testing Company: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Eurofins - The Travel Testing Company negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.