Bewertung
1,8
Mangelhaft · von 5 Sternen
Ryanair Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
996
121 in den letzten 12 Monaten
Fluggesellschaft
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (996)
121 in 12 MonatenIhre Stimme
Erfahrung zu Ryanair schreiben
Emanuele Marco
Verifizierte Bewertung
Peggior compagnia aerea della storia…
Peggior compagnia aerea della storia dell umanità
0
Sonay Gündoğan
Verifizierte Bewertung
Very disappointing experience with…
Very disappointing experience with Ryanair Ryanair cancelled our flight after we had already been waiting on the plane for more than two hours. What made the situation even worse was that we were given two different explanations for the cancellation, neither of which seemed clear or trustworthy. We had already paid for a hotel and car hire at our destination, and all of those arrangements and expenses were lost because of the cancellation. We also received no compensation and, most importantly, there was nobody available to properly explain our rights or help us with the situation. This was extremely stressful and disappointing. We expected much better communication and customer support from Ryanair.
0
. MEHMET SAHIN
Verifizierte Bewertung
⭐ 1/5
⭐ 1/5 – Extremely disappointing and unacceptable experience with Ryanair. Our flight was cancelled after we had already been sitting on the aircraft for more than two hours. The worst part was the complete lack of clear communication. We were given two different explanations for the cancellation, which made the whole situation even more frustrating and difficult to understand. By that point, we had already paid for our hotel and car hire at the destination, and because of the cancellation, we lost those arrangements and the money we had paid for them. What was even more disappointing was the complete lack of proper customer support. There was nobody available to clearly explain our rights, what we were entitled to, or what we should do next. We were simply left to deal with the consequences ourselves. A flight cancellation can happen, but the way Ryanair handled this situation was extremely poor. Keeping passengers on a plane for over two hours, giving conflicting reasons, and then providing virtually no meaningful assistance is completely unacceptable. This experience caused unnecessary stress, wasted our time and resulted in significant financial loss. I expected much better communication, transparency and customer service from a major airline. Very poor experience. I would seriously think twice before booking with Ryanair again.
0
Joana Teixeira
Verifizierte Bewertung
No response or empathy during a family bereavement
Unfortunately, we had a very disappointing experience with Ryanair’s customer service during an extremely difficult time for our family. My husband’s grandmother passed away unexpectedly, which meant we had to return to Portugal earlier than planned and were therefore unable to take our scheduled Ryanair flight. We contacted Ryanair more than four days before the flight, explained the circumstances and informed them that we would not be travelling. Despite giving them several days’ notice and explaining that this was due to a death in our immediate family, we did not even receive a response. We understand that airlines have fare rules and refund policies, and we were not expecting those policies to simply disappear. However, when a customer takes the time to contact an airline in advance during such a difficult situation, the very least we would expect is a response acknowledging the request and explaining the available options. Receiving absolutely no reply showed a disappointing lack of communication and empathy at a time when we were already dealing with a family bereavement. Regardless of the outcome of a refund request, customers deserve to be acknowledged and treated with basic courtesy. Unfortunately, that was not our experience with Ryanair.
0
Amelia Lilley
Verifizierte Bewertung
Cabin crew were awfully rude to not…
Cabin crew were awfully rude to not only myself but multiple passengers. Restricted room. Would not recommend and will never fly with them again. They say cheaper flights but in reality you have to pay for extra baggage, seats etc. not worth it at all
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Ryanair
Fluggesellschaft-Ranking →Häufige Fragen zu Ryanair
Ist Ryanair seriös?
Ryanair erreicht aktuell 1,8 von 5 Sternen aus 996 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Ryanair?
Kundinnen und Kunden bewerten Ryanair im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 996 Bewertungen. 121 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Ryanair gibt es?
Die bestbewerteten Anbieter in der Branche Fluggesellschaft sind TUI (4,3 von 5), JET2 (3,7 von 5), easyJet (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Ryanair beansprucht?
Nein. Das Profil von Ryanair ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ryanair hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Ryanair auf Bewertungen?
Ryanair: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Ryanair negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.